Effective date: 17 February 2026
2.1 Acceptance of the TermsThese Terms of Service ("Terms") govern your access to and use of our website and the Services. By accessing or using the Services, you agree to these Terms.
If you use the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.
2.2 Changes to the Terms or ServicesWe may update these Terms from time to time. We will post updates on our website and update the effective date. Your continued use of the Services after an update constitutes acceptance of the updated Terms.
We may modify, suspend, or discontinue any part of the Services at any time, subject to any separate written agreement with you.
2.3 The ServicesEORA provides AI applications and services, including consulting, implementation, and AI agent solutions. Some Services may be offered under a separate written agreement (e.g., statement of work, master agreement). In case of conflict, the separate written agreement will control for those Services.
2.4 EligibilityYou may use the Services only if you can form a binding contract and are not prohibited from using the Services under applicable law.
2.5 Accounts and securityCertain parts of the Services may require an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly of any unauthorised use.
2.6 Acceptable useYou must comply with our Acceptable Use Policy and all applicable laws when using the Services. We may suspend or terminate access for violations.
2.7 Intellectual propertyThe Services, website content, and all related intellectual property rights are owned by EORA or its licensors. Except as expressly permitted, you may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Services.
2.8 Your contentYou may provide content to us, such as messages, documents, datasets, prompts, or other materials ("User Content"). You retain ownership of your User Content.
You grant EORA a limited licence to use, host, reproduce, and process User Content solely to provide, maintain, and improve the Services, and to comply with law and enforce these Terms. If you do not have the rights to share certain content, do not provide it to us.
2.9 AI outputs and human responsibilityAI-generated outputs may be inaccurate, incomplete, or inappropriate for your specific context. You are responsible for reviewing outputs and making decisions based on them. The Services do not provide legal, medical, financial, or other professional advice.
2.10 FeedbackIf you provide suggestions or feedback, you grant EORA the right to use it without restriction or compensation.
2.11 Paid Services and payment termsFees for professional services are payable in advance unless we agree otherwise in writing. Invoices are due by the date specified on the invoice. Access to paid Services may be conditioned on receipt of payment.
Payment details for advance payment:
· Bank: Emirates Islamic Bank
· Account number: 3708445075301
· IBAN: AE220340003708445075301
· SWIFT: MEBLAEAD
You are responsible for applicable taxes, bank fees, and charges associated with payments, unless we agree otherwise in writing.
2.12 ConfidentialityIf we share non-public information with you (or you share it with us) in connection with a proposal, evaluation, or delivery, each party must protect that information using reasonable care and use it only for the intended purpose. More detailed confidentiality obligations may be set out in a separate NDA.
2.13 Third-party servicesThe Services may integrate with or link to third-party services. We are not responsible for third-party services, and your use of them is governed by their terms and policies.
2.14 DisclaimersTHE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, EORA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
2.15 Limitation of liabilityTO THE MAXIMUM EXTENT PERMITTED BY LAW, EORA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EORA’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID TO EORA FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
2.16 IndemnityYou agree to indemnify and hold harmless EORA from claims, damages, and expenses arising from your use of the Services, your User Content, or your violation of these Terms or applicable law.
2.17 Suspension and terminationWe may suspend or terminate your access to the Services if we reasonably believe you have violated these Terms, the Acceptable Use Policy, or applicable law. You may stop using the Services at any time.
2.18 Governing law and jurisdictionThese Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, without regard to conflict-of-law principles. The courts of Dubai shall have exclusive jurisdiction over disputes arising out of these Terms.
2.19 ContactEORA AI APPLICATIONS AND SERVICES | Phone: +971 585 300 861 | Email: [Add a general legal/contact email address]