To create the chat-bot to support the client’s promo-company.
The client has released the cans in pop-art style for limited edition of tea. Over next year, the company raffled prizes among the buyers of new tea.
The bot was supposed to help download receipts and focus on the promotion’s main topic – pop-art.
Chat bot has the two enter points
The receipts verification system
CRM for customer
Customer’s analytic service
Registration of participants with confirmation by email
Loading receipts for participation in the promotion and draw of prizes
Responses to questions about promotion rules from the FAQ’s list
Small talk: responses to questions about pop-art and the brightest creators
Pop-art phone wallpaper download
How the user sees it
Loading and registration of receipt
Story about pop-art
Request for information about winning
Copywriting and script
Bot development based on material received
Integration with receipts verification services
Integration with CRM that contains the data on promotion’s participants
Integration with inner customer’s analytic service
Beta-testing by customer and start
«A few months after the end of promotion, we decided to collect analytics about participants via Vkontakte. We made distribution of notifications to one of the audience segments, wrote the script for high-speed mailing of up to 400 messages per day».
The construction for creation multipurpose dialogue systems.
AI-service for analytics and collection of chat-bots statistics.